A new approach to managing Customer Misbehaviour
Customer aggression is on the rise, creating serious risks for frontline workers and businesses. With traditional training falling short, Risk Collective and Start Beyond have partnered to deliver MINACA VR — Australia’s first immersive VR training solution for managing customer misbehaviour. Learn how this innovative approach is transforming workplace safety across industries.
Upcoming changes to Workers’ Comp in VIC
Upcoming Changes to Workers' Comp in Victoria: What Employers Need to Know
A new Bill introduced in March 2025 could reshape the way Victorian businesses manage return-to-work (RTW) obligations. The Workplace Injury Rehabilitation and Compensation Amendment Bill 2025 proposes mandatory training, paid support, and enforceable obligations for RTW Coordinators — with hefty penalties for non-compliance.