Afternoon Session
Onboarding & Offboarding Risk: Safety at the Start. Legal at the End. 

Most of the risk in recruitment and labour hire businesses isn’t a catastrophic event. 

It’s gaps in capability and process at two critical moments: 

• when workers enter the business 

• when assignments end 

Rushed onboarding, unclear site responsibilities and poorly managed assignment endings are where WHS exposure, workers compensation claims and Fair Work disputes quietly begin. 

These issues don’t just create legal risk, they can also damage client relationships and cost agencies future work. 

This session is designed for operations managers, compliance leads, HR leaders and senior consultants who want to tighten the systems that prevent these problems before they start. 

We’ll unpack: 

• Common onboarding failures that increase WHS and workers compensation exposure 

• How responsibilities between agency, worker and host employer should actually be managed 

• Why issues escalate when WHS, employment and workers compensation obligations are treated separately 

• How to manage assignment endings to reduce disputes, complaints and “you never told me” arguments 

• The role of records and systems in protecting the business when something goes wrong, not just ticking a box 

Format: Short presentation + practical discussion using real agency scenarios. 

Investment: $395 + GST per person | 15 spots maximum. 

Take home: Pre-session workbook, session workbook, WHS in On-Hire Guide and a practical self-assessment checklist so you can return to the office with a clear list of what needs fixing first.