At this year’s TalentX, we delivered a session on how businesses can prevent and prepare for mental health claims, because responding after the fact is already too late. With mental health conditions now making up 9% of serious workers' compensation claims, and costs rising fast, it's critical to understand your WHS obligations, address psychosocial hazards early, and equip leaders to respond with clarity and care. Here's what we covered, and why it matters more than ever.

The Wright v Findex decision is a clear warning to employers: feedback and performance conversations can cause serious harm if not done properly. From aggressive comments to lack of process, what starts as a routine discussion can quickly become a legal liability. This article unpacks the case, the psychosocial risks involved, and how Risk Collective helps employers take a safer, more integrated approach.

As NSW rolls out mandatory psychological first aid (PFA) training under its Mental Health and Wellbeing Strategy for First Responders, there’s a clear message: psychosocial support must move beyond crisis lines and pamphlets. This blog explores how recruitment and on-hire businesses — and indeed, any employer — can take practical steps to embed mental health support into everyday operations.

NSW’s new psychological first aid (PFA) mandate underscores the need for businesses to proactively manage psychosocial risks under WHS legislation. This includes identifying hazards, implementing controls like workload planning, and providing support systems. Relying solely on Employee Assistance Programs (EAPs) isn’t enough. Integrating Mental Health First Aid (MHFA) into daily operations offers accessible, peer-led support and helps businesses shift from a reactive approach to one focused on prevention and care.