As NSW rolls out mandatory psychological first aid (PFA) training under its Mental Health and Wellbeing Strategy for First Responders, there’s a clear message: psychosocial support must move beyond crisis lines and pamphlets. This blog explores how recruitment and on-hire businesses — and indeed, any employer — can take practical steps to embed mental health support into everyday operations.

Victoria is set to introduce dedicated Occupational Health and Safety (Psychological Health) Regulations in December 2025, aligning with national standards. While key administrative proposals have been dropped, employers will still need to manage psychosocial risks systematically. Here’s what’s changing, what remains, and how to get prepared.