As NSW rolls out mandatory psychological first aid (PFA) training under its Mental Health and Wellbeing Strategy for First Responders, there’s a clear message: psychosocial support must move beyond crisis lines and pamphlets. This blog explores how recruitment and on-hire businesses — and indeed, any employer — can take practical steps to embed mental health support into everyday operations.

A Victorian business has been fined $90,000 after failing to prevent workplace sexual harassment, highlighting the critical importance of having workplace policies and training in place. The case underscores legal and financial risks for employers who neglect their duty of care in managing psychosocial hazards.