The Wright v Findex decision is a clear warning to employers: feedback and performance conversations can cause serious harm if not done properly. From aggressive comments to lack of process, what starts as a routine discussion can quickly become a legal liability. This article unpacks the case, the psychosocial risks involved, and how Risk Collective helps employers take a safer, more integrated approach.

Customer aggression is on the rise, creating serious risks for frontline workers and businesses. With traditional training falling short, Risk Collective and Start Beyond have partnered to deliver MINACA VR — Australia’s first immersive VR training solution for managing customer misbehaviour. Learn how this innovative approach is transforming workplace safety across industries.

In a landmark case, Western Sydney Local Health District is facing WHS charges for exposing workers to psychosocial risks during a mishandled workplace investigation. SafeWork NSW alleges failures in organisational justice and grievance resolution—signalling a growing regulatory focus on how employers manage psychological risks in the workplace.

A Victorian company director is facing 34 charges under the Occupational Health and Safety Act, accused of bullying, sexually harassing, and directing gendered violence at a female employee. WorkSafe Victoria alleges the director failed to uphold their duty of care by neglecting to take reasonable steps that could have reduced the risk of harm.